Policies

Health Declaration & Consent

What you confirm about your health before training with us, and how we use your health information.

Last updated 22 October 2026

Why we ask

Your coach guides you over video and can't physically help you, so knowing about your health before you start is how we keep your training safe. This declaration forms part of our Terms & Conditions, and you accept it when you book a session or plan.

Questions to answer before your first session

These questions are based on internationally used pre-exercise screening. If you answer yes to any of them, talk to your doctor before your first session, and tell your coach.

  1. Has a doctor ever said you have a heart condition or high blood pressure?
  2. Do you feel pain in your chest at rest, during daily activities or when you exercise?
  3. Do you lose your balance because of dizziness, or have you lost consciousness in the last 12 months?
  4. Have you been diagnosed with another long-term condition, such as diabetes, asthma, or a lung, kidney or liver condition?
  5. Do you take prescribed medication for a long-term condition?
  6. Do you have a bone, joint or soft-tissue problem (muscle, ligament or tendon) that could get worse with exercise?
  7. Have you had surgery, an injury or a fracture in the last 6 months?
  8. Are you pregnant, or have you given birth in the last 12 months?
  9. Has a doctor ever said you should only exercise under medical supervision?

Your declaration

By booking a session or plan, you confirm that:

  • the information you give us about your health is true and complete, as far as you know;
  • you've gone through the questions above and, if you answered yes to any, you have your doctor's approval to exercise or will get it before you train;
  • you'll tell your coach about any new injury, illness, pregnancy or change in medication before each session;
  • you'll train in a safe space, at your own pace, and stop and tell your coach if you feel pain, dizziness, chest discomfort, unusual breathlessness or unwell;
  • you understand that exercise carries some risk and that your coach guides you remotely and can't physically help you;
  • you'll follow your coach's instructions and won't attempt exercises beyond your ability or that your coach hasn't set.

Booking for someone under 18

If you're a parent or guardian booking for someone under 18, you make this declaration and give this consent on their behalf, and you agree to supervise their sessions.

In an emergency

Keep your phone within reach while you train. When we confirm your booking, tell us your address and an emergency contact, so your coach can help get assistance to you if something goes wrong.

If you feel chest pain, severe breathlessness or faint, stop immediately and call 112.

Questions about this policy?

We're happy to explain anything here.

Book a session

Your first rep starts here.

We’ll call to confirm your coach, talk through your goals and send you a private video link.

  • Live on video, from anywhere
  • Coach matched to your goals
  • No long-term contracts

Step 1 of 4

What kind of training are you after?

1:1 · Live video · At your gym. Prop your phone up at the gym you already go to. Your coach joins on live video, plans every set and corrects your form as you lift.